A Gallup study found that “13% of employees across 142 countries worldwide are engaged in their jobs — that is, they are emotionally invested in and focused on creating value for their organizations every day.”

Of the remainder, 63% are not engaged and 24% are actively disengaged. A not engaged employee is a passive waste of human capital, limiting the full expected capability the employee was initially hired for and stifle innovation and progression while actively disengaged employees can become a toxic influence in the organisation, activity working against the organisation’s values, mission and objectives, in the same study an actively disengaged employee costs their organization $3,400 for every $10,000 of salary, or 34 percent. That means an actively disengaged employee who makes $60,000 a year costs their company $20,400 a year!

On the other hand, organizations with an average of 9.3 engaged employees for every actively disengaged employee in 2010–2011 experienced 147% higher earnings per share than their competition.

Organisations with ambitions to grow and lead their market must pay close attention to their employee engagement level. Leaders must equip themselves with the right mindset and skillset to be able to engage, identity and create the right employee experience.